Customer Service

Customer Service

All Digital products and services offered by Craft Media U.K. are covered by our no nonsense 100% satisfaction guarantee. All other physical products are covered by our standard refund policy. For our latest news and offers please click here to view our news pages.

Help And Support

Please check out our frequently asked questions before contacting us. The most common issues are addressed on our FAQ Pages. If you have a question about our instant digital delivery service we have a page describing that service in full. Please click here to view it.

If you have a question regarding shipping or delivery of any physical items you have purchased (Or intend to purchase) please click here to view our detailed shipping information page.

If you have purchased an item and need help using it please check out our support site by clicking here.

Contact Us

If none of the above pages have helped or you have any other queries please contact us.

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